When requested by your technician or you are requiring certain information from the printer, the best way to retrieve this is to print out the configuration page from the printer. Please follow the instructions below on how to have this printed.
1. Please select the Settings/User Tools button as shown below.
2. Please click on the Machine Features Settings button.
3. In the Settings menu, you'll need to select Printer Settings.
4. Select Configuration Page as shown below and the printer will automatically print out the configuration pages.
Once these pages have been printed out, please scan them to yourself and reply the email that has been sent to you in regards to the job that has been created for your printer issue.